Your IT company should answer the phone.
Managed IT & Cybersecurity for Central Florida Businesses
EagleOnyx is a founder-led managed IT and cybersecurity company serving Central Florida businesses with 5–50 computers. Sub-5-minute response. Flat rate. No call centers. No outsourcing.
Active issues: we pick up in under 5 minutes. New inquiries: Otto responds same day.
Free IT Assessment
What's your biggest IT problem right now?
Tell us, we'll respond personally within one business day.
Tools and platforms we work with
Sound familiar?
Most IT companies are great at billing.
Terrible at showing up. EagleOnyx was built because small businesses deserve better.
“You call IT. Get a ticket number. Wait. Follow up twice. Get someone who doesn’t know your setup. Then the invoice arrives before the fix.”
Every small business owner, eventually
The Numbers
IT that holds itself accountable.
What clients say
Real businesses. Real outcomes.
“We were losing hours every week to a manual scheduling process. EagleOnyx automated it in two weeks and we have not touched it since. That is real money back in the business.”
Central Florida flight school, aviation industry
“Most small businesses are not getting bad IT by accident. They are getting bad IT because the model they are buying does not have any reason to fix their problems quickly. I built EagleOnyx around the opposite assumption.”
Otto Mand
Founder, EagleOnyx
From the founder
“I started EagleOnyx because I watched too many small businesses get burned by IT providers who were great at billing and terrible at showing up. If you call us, you get a person. That person knows your setup. That person stays on the problem until it’s fixed.”
Otto Mand
Founder & Lead Engineer, EagleOnyx
What it actually looks like
From your first message to IT that just works.
Step 01, We audit your environment first, no assumptions
Free assessment, no pitch
We look at what you actually have. Devices, accounts, backups, security posture. You get an honest read, not a sales deck.
Flat-rate proposal in 24h
One number. Covers everything in your plan. No per-ticket surprises, no ambiguous scope.
Two-week onboarding
We deploy monitoring, fix what's urgent, document your environment. You know exactly where everything is.
Otto on speed dial
Active issue? Under 5 minutes to a real human. That human is the same person who set your systems up.
On-site when it matters
Most issues are fixed remotely in minutes
Monitoring before you notice anything
Problems caught before they become outages
The honest pitch
We are a small, focused team. You will work directly with the people who built your setup.
Start the conversation“One automation EagleOnyx built saves us about $700 a month. We’ve since doubled our locations.”
Central Florida flight school · Aviation industry
Read the full storyWhat We Do
Enterprise-level IT.
Small business price and speed.
One partner. One monthly rate. One person who actually picks up the phone.
Cybersecurity
EDR, MFA, email security, dark web monitoring, and real incident response, not just a firewall.
Managed IT & Help Desk
One flat rate. Every device monitored. A real human answers in under 5 minutes.
Microsoft 365
Setup, migration, Copilot, Teams, Intune, and license optimization.
AI & Automation
We find the manual work costing you money and automate it. One client saves $700/mo.
Networking & VoIP
Reliable business Wi-Fi, cabling, and phone systems that actually work.
IT Strategy & vCIO
Technology roadmap, budgeting, and vendor management, without hiring a full-time CIO.
How It Works
From problem to protected in 2 weeks.
Free IT Assessment
We audit your current setup, identify real risks, and show you exactly what needs fixing, no obligation.
Clear Proposal in 24h
Flat-rate pricing based on your team size. No surprise fees, no per-ticket billing, no jargon.
Onboarding in 2 Weeks
We deploy monitoring, secure your environment, document everything, and fix urgent issues before we go live.
IT That Actually Runs
You get a sub-5-minute response line, proactive maintenance, and a founder who knows your business.
Why EagleOnyx
Built different from day one.
Real response time
When something breaks, a real human responds in under five minutes. Not a bot, not a ticket confirmation, a person who already knows your setup.
Outsourced work
The people you meet are the people working on your systems. No offshore call centers, no subcontractors, no third parties without your knowledge.
Flat monthly billing
One predictable number every month. No per-ticket fees, no emergency surcharges, no invoices that appear out of nowhere. You know what you're paying.
Founder answers
When you call, you get the founder. When you email, the founder reads it. There is no layer between you and the person accountable for your IT.
Put in writing
Accountable IT. For real this time.
Response guarantee
A real human responds in under five minutes. Not a ticket confirmation. A person.
Best-value guarantee
Find a better-value IT partner in Central Florida. We'll match it and give you two free months.
No outsourcing
Your data stays with our team. No offshore call centers, no subcontractors, ever.
You get Otto
Not a ticket queue. The founder answers and knows your business because he set it up.
Get a free IT assessment.
Know where you stand by tomorrow.
No sales pitch. No fluff. Otto personally reviews every submission and responds within one business day, usually same-day.